Privacy Policy

This Privacy Policy Statement covers all services provided by the Milton Keynes Community Foundation.

Privacy Policy Statement

This Privacy Policy details the approach that the Milton Keynes Community Foundation takes to the use of personal information from, and related to, our customers.

We take privacy issues seriously and are open about the way data is collected and used. The policy outlines the principles we follow.

What data is collected and how is it used?

When you visit the Acorn House website, the only data that we capture is that submitted via e-mail, by submission of a feedback form or by completion of an order form. Such data is maintained only for so long as necessary in order to fulfil your feedback request. 

Is personal information discolsed to Third Parties?

No. The Milton Keynes Community Foundation does not sell, trade, lease or rent your personal information to others. The primary use that we make of personal information is to produce aggregate statistics about our customers, sales, traffic and related information but these statistics do not include any personally identofying information.

Is personal information used for any other purposes?

From time to time the Milton Keynes Community Foundation may employ other companies and individuals to work on our behalf. Examples of such work might include: sending e-mail, analysing data and providing customer call-centre services. Such agents have access to the personal information needed to perform their functions but may not use it for other purposes.

We may contact you as part of our continuous  quality development programme. Such calls will be made only identify your experience of our services and to elicit your suggestions for improvement. You will be under no obligation to answer any such questions.

If you use an Acorn House transactional or shopping service, we will pass information necessary to complete your order to our payment partners. Such information will typically include name, address and credit card billing details.

The Milton Keynes Community Foundation reserves the right to change this Privacy Policy and continued use of our services signifies your agreement to any changes.